1. REFUNDS
Refunds are available to customers within 7 days of product delivery. Please note, not all items will be eligible to receive a refund. In order to receive a refund, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
- Receipt or proof of purchase is required.
- Product(s) must be apart of the eligible list below.
If the listed conditions are not met, Cheveux Luxury reserves the right to refuse a refund.
2. RETURNS
To initiate a return, please contact customer service by e-mail at [email protected]. Cheveux Luxury will NOT pay for the cost of return shipping. Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Items Eligible For A Refund Or Return:

- Hair Bundles

All items not included in the list above is not eligible for a return nor refund unless proof of damaged item is sent to us.
Returns should be sent to:
Cheveux Luxury
ATTN: Returns
PO Box 1822
Port Richey, FL 34673
United States

Or

Cheveux Luxury
ATTN: Returns

9602 US Highway 19,

Port Richey, FL 34673

United States
3. INQUIRIES
Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at [email protected]